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VoIP Guides & Info

VoIP Call Center Solution

AlienVoIP provides a variety of services for call centers and contact centers with best levels of uptime, reliability and customer service. We deliver consistent results and understand the contact center industry can be challenging these days because of different requirements for call campaigns. To address that issue, we suggest you to switch your facilities to call center customers. With the […]

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VoIP Call Recording with A401

There are various reasons when a company or a business needs VoIP call recording or some may refer it as “logging” technology. However, most of us would agree that the prime reason would be to increase the efficiency of your sales team or support team. With the recordings, your company sales / support team can further improve their services by handling customer complaints better, answering customer enquiries accurately or securing more customers through telephone sales. Ultimately, increasing revenues.

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VoIP Call Waiting with YeaLink T20P

VoIP Call Waiting with YeaLink T20P

AlienVoIP offers Yealink IP Phones which can perform VoIP call waiting. This will allow callers to reach your staff even when your staff are on the phone with another caller.

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VoIP on Native Android SIP Client

VoIP on Native Android SIP Client

To use AlienVoIP, the installation is not needed as it uses a feature that has been provided in every Android mobile phone.To get started, please press on an icon named “Phone” which makes calls to others (as highlighted below).

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VoIP with YeaLink T20P

VoIP with YeaLink T20P

Login to http://Yeastar-iphone-(your ip address). In the browser address bar, the IP address is 10.0.0.24.

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Setting up VoIP with A401 IP PBX

Setting up VoIP with A401 IP PBX

Go to http://yournetworkipaddress:9999/static/config/index.html (e.g. http://192.168.10.100:9999/static/config/index.html), and login to your IP-PBX using your username and password as shown below.

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VoIP One Stop Solution for VoIP Service & PBX Equipment

As one of the best VoIP providers in Malaysia, we offer you one stop solution. You do not have to look separately for VoIP service provider and PBX equipment provider. AlienVoIP provides everything from PBX system equipment, discounted calls, technical consultation from trained engineers and installation. Buy PBX Equipment & Maintenance Traditionally, a company purchases or rents the PBX equipment […]

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Local Number – India Call Centre

Singapore Local Number for India Call Centre (Chennai) What is the tariff details for the following items? Monthly rental/Tariff Outgoing Call/min (Mobile Phone and Fixed Phone) Incoming call/min (if applicable) Any special rates or discounts? VoIP Solution: SGD15 per month rental will be charged for your Singapore DID number. The first six months rental will be collected in advance. Outgoing […]

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VoIP Singapore SIP Trunk with FreePBX

VoIP Singapore SIP Trunk with FreePBX

FreePBX is an open source GUI used to manage your PBX. This guide below will show you how to setup AlienVoIP SIP Trunks. It is a common setup when using any VoIP provider SIP Trunks.

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VoIP with Android Media5-Fone

VoIP with Android Media5-Fone

Before you start, please download Media5-fone Android App from Google Play. Click “Start” continue next screen. Select Define manually. Enter your title, SIP Username and Password. Then, click Servers.

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Web ASP Sdn. Bhd. (832475-W)

Unit 1-3-31, i-Avenue,
No. 1, Jalan Tun Dr Awang,
11900 Bayan Lepas,
Penang, Malaysia.

No.B-2-7, Block B,
Kuchai Exchange,
Jalan Kuchai Maju 13,
Kuchai Lama 58200,
Kuala Lumpur, Malaysia.

Call Us

Kuala Lumpur:
Tel 1: +603 2780 3880
Tel 2: +603 7980 1388
Fax: +603 7980 2388

Penang: +604 642 0621
Fax: +604 6115620

Singapore Sales Representative

KM Ho
Tel: +6012 687 2201
sales@mobiweb.com.my