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VoIP DID with A420

VoIP DID (Direct Inward Dialing)

It offers unlimited incoming VoIP Direct Inward Dialing calls with AlienVoIP platform. Worldwide VoIP Direct Inward Dialing coverage is available for you if you wish to purchase VoIP numbers. Refer below for the VoIP Direct Inward Dialing configurations that allow users to control where the incoming calls of that particular IP Phone will be forwarded to.

A401 VoIP DID Tutorial
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      Go to

Inbound Control > Inbound Routes

General Tab

A401 VoIP DID Tutorial
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1. “General” tab is used to configure where the analog trunk call should be forwarded to. It can be forwarded either to an extension, call queue, conference or Interactive Voice Responses(IVR) based on the user requirements.

From Analog Channel – Forward call from analog trunk to the selected extension
From VoIP/E1/T1 Channel – Forward call from VoIP trunk to the selected extension

2. Select the Analog Channel and also VoIP/E1/T1 Channel Extension

3. Click on the “save” button to make changes on settings

Analog Tab

A401 VoIP DID Tutorial
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1. “Analog” Tab allows user to control where an inbound call from the specific analog port will be forwarded to. However, there is no setting available under this tab.

2. In order to add new Setting, click on the “Add Analog Channel” button

A401 VoIP DID Tutorial
Click for larger image.3. Then, select the analog port and specify which extensions to be forwarded to.

4. Click “Save” to make changes on the settings

5. After that, you will be able to see new Analog DID setting.
A401 VoIP DID Tutorial
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VoIP/E1/T1 Tab

A401 VoIP DID Tutorial
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1. “VoIP/E1/T1″ Tab allows user to direct an inbound call from a VoIP trunk to a specific extension, call queue or Interactive Voice Response (IVR).

2. In order to add new DID, click on the “Add VoIP/E1/T1 DID” button

A401 VoIP DID Tutorial
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3. After that, select the DID number and specify which extension that needs to be forwarded to.

4. Click on the “Save” button to make changes.

5. Then, you may see the new setting applied.
A401 VoIP DID Tutorial
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DOD Setting Tab

A401 VoIP DID Tutorial
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1. “DOD Setting” Tab will allow user to set where inbound call from any trunks will be directed to (Extension/IVR/etc.)

2. In order to add new DOD, click on the “Add DOD” button

A401 VoIP DID Tutorial
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3. Key in the new DOD number and associated extension number.

4. Click on “Save” to make changes.

5. After that, you may see the new setting.
A401 VoIP DID Tutorial
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VoIP Singapore offers a wide range of VoIP Hardware and Packages. Do check out our Cheap VoIP Singapore Call Rates for your desired countries. If you have further inquiry about VoIP Singapore, please do not hesitate to Contact Us.

VoIP DID with A420 September 8, 2014

Web ASP Sdn. Bhd. (832475-W)

Unit 1-3-31, i-Avenue,
No. 1, Jalan Tun Dr Awang,
11900 Bayan Lepas,
Penang, Malaysia.

No.B-2-7, Block B,
Kuchai Exchange,
Jalan Kuchai Maju 13,
Kuchai Lama 58200,
Kuala Lumpur, Malaysia.

Call Us

Kuala Lumpur:
Tel 1: +603 2780 3880
Tel 2: +603 7980 1388
Fax: +603 7980 2388

Penang: +604 642 0621
Fax: +604 6115620

Singapore Sales Representative

KM Ho
Tel: +6012 687 2201
sales@mobiweb.com.my