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SIP Call Transfer with A420

SIP Call Transfer

SIP Call Transfer with A401
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You can transfer incoming calls to the other extensions available in the VoIP network. VoIP offers you 2 types of SIP call transfer, they are blind transfer and attended transfer. Usually, blind-transferring is the most preferred method of transferring calls in VoIP. Following is the diagram which helps to explain the flow of the SIP call transfer.

SIP Call Transfer description:

Blind Transfer Allow unattended or blind transfers. It works in this way: While having a conversation with A, you dial the blind transfer key sequence. The system will say “Transfer” then gives you a dial tone, while A is on hold. You dial the transferee number (B’s number) and A is put through to B instantly. Your line is off. The caller ID displayed to B is similar to the caller ID presented to you.
Attended Transfer Allow attended transfer or supervised transfer. It works in this way: While having a conversation with A, you dial the Attended Transfer key sequence. The system will say “Transfer” then gives you a dial tone, while A is on hold. You dial the transferee number (B’s number) and talk with B to introduce the call, then you can hang up and A will be connected with the B. If B does not want to answer the call, he/she is just simply hangs up and you will be back to your original conversation.
Disconnect Call Disconnect the current transfer call (for Attended transfer).
Timeout for answer on attended transfer Set the timeout value for the answer. Call will be terminated once reach the timeout.

VoIP Singapore offers a wide range of VoIP Hardware and Packages. Do check out our Cheap VoIP Singapore Call Rates for your desired countries. If you have further inquiry about VoIP Singapore, please do not hesitate to Contact Us.

SIP Call Transfer with A420 September 10, 2014

Web ASP Sdn. Bhd. (832475-W)

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No. 1, Jalan Tun Dr Awang,
11900 Bayan Lepas,
Penang, Malaysia.

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Kuchai Exchange,
Jalan Kuchai Maju 13,
Kuchai Lama 58200,
Kuala Lumpur, Malaysia.

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